Privacy Policy

Offgrid Masters (PNG) Ltd

Privacy Policy

Last Updated: January 6, 2026

At Offgrid Masters (PNG) Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services to access renewable energy and digital solutions.

1. Information We Collect

To provide reliable power and connectivity solutions, we may collect the following types of information:

Personal Identification: Name, email address, phone number, and physical installation address.
Technical Data: IP address, browser type, and usage patterns on our website.
Service Data: Information regarding your energy needs, location for connectivity, and payment history.

2. How We Use Your Information

Offgrid Masters (PNG) Ltd uses your data to bridge the gap between technology and accessibility by:

Service Delivery: Processing orders and installing solar or digital hardware.
Customer Support: Responding to inquiries and providing technical assistance to rural and urban clients.
Improvements: Analysing website traffic to enhance our digital user experience.
Communication: Sending updates about sustainable energy solutions or service maintenance.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

Trusted Partners: Technical contractors or logistics providers necessary to complete installations.
Legal Compliance: If required by Papua New Guinea laws or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information. Given the nature of digital solutions, we utilize encrypted connections and secure servers to ensure your data remains confidential.

5. Your Rights

You have the right to: